22 Fayun Lane, West Lake Street,
West Lake Scenic Area,
Hangzhou, PRC 310013
Tel: (86) 571 8732 9999
china toll-free 800 8571 271
Fax: (86) 571 8732 9900
Our multilingual reservations team is always available to help you with your travel planning, from booking a single night to complex multi-resort itineraries.
There are two ways to talk to us
24 hours a day, 7 days a week
Call us direct*
China : 4001 202612#
Taiwan : 00 800 2255 2626*
Hong Kong : 800 908 502*
Tel: (65) 6715 8855
Fax: (65) 6887 3338
*Calls may be recorded for quality control purposes
*Not all toll-free lines are accessible from mobile phones and land lines that are not international direct dial enabled.
# China toll-free number is accessible from mobile phones or land lines that are not international direct dial enabled. Calls will be answered by a Chinese-speaking sales and concierge team member.