Aman Gift Card Legal Terms & Conditions

General Terms

We are Aman Group S.a.r.l, a company registered in Switzerland. Our company registration number is CHE-198.414.213 and our registered office is at Grabenstrasse 17, Baar, 6340 Switzerland.  We and our subsidiaries are referred to in this document as “Aman”, “we” or “us”. Gift Cards are sold and distributed by Buyatab Online Inc. ("Buyatab"), a Canadian corporation. Although Buyatab is the channel through which such Gift Cards are sold, the contract governing the obligation, ownership, use and redemption of Gift Cards is between you and Aman. By accessing this site, by purchasing a Gift Card on this site, or by using a Gift Card, you agree to be bound by the legal terms and conditions governing the sale and use of Aman Gift Cards as defined by Aman. Aman reserves the right to revise these Legal Terms and Conditions at any time. Gift cards cannot be used in conjunction with any other offer, promotion, negotiated benefit or agreement.
 
Purchasing Gift Card 

Aman Gift Cards must be purchased online and can be used for new reservations booked directly via Aman.com, Aman contact centres, or made directly with Aman hotels.

Card payment processing restrictions may apply in certain instances. Please contact customer service for further information and to proceed with an EFT (Electronic Fund Transfer), if required.

Using your Gift Card
 

You can apply your Aman Gift Card towards any Aman experience – from accommodation to spa treatments and dining – at Aman hotels and resorts worldwide (except China). Gift cards can be redeemed at check-out for accommodation, packages, and experiences booked on Aman.com, via Aman contact centres, or directly at Aman hotels. Gift cards cannot be used with pre-paid reservations or any other offer, promotion, or rate published outside Aman channels. Please mention that a Gift Card will be the preferred method of payment when making a booking. Gift Cards can only be redeemed when staying at Aman properties and cannot be used for pre-payment or deposits.

Using Gift Card - Limited Time 20% Bonus

Valid for 12 months from purchase, the Limited Time 20% Bonus awarded during promotional period in July 2020, may be redeemed against any Aman experience – from accommodation to spa treatments and dining – at select Aman hotels and resorts worldwide: Amankora, Amansara, Aman Villas at Nusa Dua, Amandari, Amankila, Amanjiwo, Amanbagh, Aman-i-khas, Amantaka, Amangalla, Amanwella, Amanpulo, Amanpuri, Amanjena. In January 2021, redemption of the 20% Bonus is subject to reconfirmation by the hotel – please mention that you wish to use a 20% Bonus Gift Card when making a booking to confirm availability. Limited Time 20% Bonus can be redeemed for accommodation, packages, and experiences listed, available and booked exclusively on Aman.com, quoted at Aman contact centres, or booked directly at Aman hotels. One Limited Time 20% Bonus may be applied per reservation or experience. Limited Time 20% Bonus cannot be used in conjunction with any other offer, promotion, or rate published outside Aman channels, or for reservations pre-paid or booked via third parties. Please mention on check-in that you wish to use a 20% Bonus Gift Card.

Using Gift Card - Limited Time 20% Bonus *Indonesia

Valid for 12 months from purchase, it may be redeemed against any Aman experience – from accommodation to spa treatments and dining – at select Aman hotels and resorts in Indonesia: Amandari, Amankila, Amanjiwo. During January 2021, redemption of the 20% Bonus is subject to reconfirmation by the hotel – please mention that you wish to use a 20% Bonus Gift Card when making a booking to confirm availability. Limited Time 20% Bonus can be redeemed for accommodation, packages, and experiences listed, available and booked exclusively on Aman.com, quoted at Aman contact centres, or booked directly at Aman hotels. One Limited Time 20% Bonus may be applied per reservation or experience. Limited Time 20% Bonus cannot be used in conjunction with any other offer, promotion, or rate published outside Aman channels, or for reservations pre-paid or booked via third parties. Please mention on check-in that you wish to use a 20% Bonus Gift Card.


Using Gift Card – Experiences

  • Valid for 12 months from purchase
  • Aman Gift Cards must be purchased online and can be used for new reservations booked directly via Aman contact centres, or made directly with Aman hotels.
  • All other terms apply
  • Blackout dates and the details of the experience are listed below


Amanpuri: Discover Amanpuri

  • The total value is USD 3000 taxes & service charge per night included in a Garden Pavilion
  • Minimum 3 nights stay
  • Black out dates : 01-30 June 2021, 21 Dec- 10 Jan 2021
  • Inclusions:
    • Daily breakfast in Buabok Restaurant
  • Daily dinner for up to two people per room (daily dinner including one starter, one main course and one dessert per person, excluding alcoholic beverages. Applicable at Buabok (Thai) and Arva (Italian) Restaurants only. Not applicable at Nama restaurant, Barbeques & special events)
  • Complimentary use of minibar- replenished daily
  • Roundtrip airport transfers
  • Complimentary Wi-Fi
  • Kanom Krok (Thai style afternoon tea served daily at the hotel pool side from 4:30pm to 5:30pm)
  • Use of non-motorized water sports equipment
  • Complimentary access to the gym, Pilates studio and daily movement class based on the schedule
  • Complimentary airport transfers for min 3 nights


Amangiri: Restore and Rebalance

  • Total value 10000 USD including Restore and Rebalance
  • 2-night Package Room: Desert View Suite
  • Inclusions
    • A 15-min consultation, once during stay
    • One 30-min Crystal Sound Bath
    • Two 60-min massage per night (1 per person)
    • Choice of one activity for two guests between Via Ferrata, Horseback Ride or Lake Powell Kayaking
    • One Private Dinner served in guests suite (Alcoholic Beverages subject to a supplement)


Aman Tokyo: MISOGI retreat

  • Total value for the MISOGI retreat is JPY 126,000+++ per night + JPY 112,000+++ per guest for the package.
  • Black out dates: 20 March to 10 April 2021, 22 July to 14 August 2021, 1 October to 9 October 2021, 24 December to 31 December 2021
  • Activities may change without prior notice, please contact the hotel before confirming and booking.
  • Inclusions
    • Wellness orientation on arrival
    • Welcome kit including a mindfulness book, journal notebook, and Shakyo set
    • One yoga/stretching session on arrival day
    • Three morning breathing/meditation practices
    • Two mindfulness trainings
    • One Excursion for Public Ogoma ritual at the temple 
    • Two Kodo sessions (Japanese traditional Zen practice though Incense)
    • Two Japanese traditional meditative lessons (Flower arrangement, Japanese tea ceremony, Japanese sword practice or calligraphy at Dojo)
    • Two 60-minute Acupuncture treatments  
    •  
    • Full board (healthy breakfast, healthy midday meal and smoothie, wellness cuisine at evening)
    • Daily healthy juice or tea
    • Wellness minibar
    • Late Check-out
    • Return airport transfers

Amanjiwo: Cultural Trails

  • Total value is 2800 USD including tax and service charges in a Garden Suite
  • Validity: 1 January 2021 - 31 December 2021
  • Black out date: 14 Jul - 31 Aug 2021, and 22-31 Dec 2021
  • Term and condition:
    • Minimum three nights stay is required
    • Inclusions: 
      • Return airport transfers for two persons (or for four persons at Dalem Jiwo)
      • Daily breakfast for two persons (or for four persons at Dalem Jiwo)
      • Three specially created Amanjiwo activities per person per stay. Choice of three selected complimentary activities: Intellectual Tour of Borobudur, Sunset Martinis at the Edge of the Rice Fields, Menoreh Hills Trek, Village Tour by Mountain Bike, A Ride in an Andong – a traditional horse-drawn cart, Kedu Valley Temple Tour, Morning Market Tour of Borobudur and Muntilan, Javanese Dinner, Visit to Dr Oei Hong Dijen’s Art Collection, Dining at Local Restaurant Nak Jadi’s


Gift Card Expiration

Gift Cards purchased from 1 June 2020 are valid for 3 years from the date of issue and may not be redeemed beyond that period. The Gift Cards have no maintenance fees.

Limited Time 20% Bonus Expiration

Limited Time 20% Bonus value (awarded during the promotional period from 1-31 July 2020) is valid for 12 months from the date of issue and may not be redeemed beyond that period.

Limited Time 20% Bonus Expiration *Indonesia only

Limited Time 20% Bonus value (awarded during the promotional period from 25 October 2020 until 15 November 2020) is valid for 12 months from the date of issue and may not be redeemed beyond that period.

Returns

All sales of Gift Cards are final. You may not return, cancel, redeem for cash or apply to any credit card balance any Gift Card after it is purchased, unless otherwise stated by law.

Lost or Stolen Gift Cards

Gift Cards have monetary value and should be protected accordingly. Ownership and risk of loss of Gift Cards is transferred to the recipient of the Gift Card immediately upon completion of processing of the order. Neither Buyatab or Aman will refund or replace, and will not be liable for, any lost, stolen, copied or compromised Gift Card, or any remaining balance on such Gift Cards.
 
If you suspect that a Gift Card has been copied, stolen or compromised in any way, please contact Buyatab’s Customer Support.

Gift Card Customer Service

If you need assistance with the purchase of your Gift Card, please contact Buyatab’s Customer Support. Please have on hand your six-digit reference number, or be ready to provide your email address.

Delivery Information

All orders of Gift Cards are subject to a process that compares information provided by you with information provided by your financial institution. If there is a discrepancy, your Gift Card order may be delayed or held until the information can be verified. If such information cannot be adequately verified such order may be cancelled at the discretion of Aman or Buyatab. If the date on which you want your Gift Card delivered has passed and you have not received confirmation that the Gift Card was sent, please contact Buyatab’s Customer Support. Neither Buyatab or Aman is responsible for Gift Cards that are undeliverable, misdelivered or not received due to your failure to enter an accurate email address or other relevant delivery information for the recipient.

Shipping for Plastic Cards

Where available, orders for Plastic Cards placed before 1PM EST will be processed the same day and shipped according to the shipping option chosen. Orders placed after 1PM EST will be processed the following day and shipped according to the shipping option chosen. Orders for Plastic Cards placed on legal holidays in Canada will be processed the following business day and shipped according to the shipping option chosen.

Personalized Messages

If you wish to add a personalized message to a Gift Card, simply type your message in the ‘Message’ field on the Gift Card preview. Personal messages are limited in length to the space provided on the Gift Card. There is no additional charge to include a personalized message. If either Buyatab or Aman deems any message inappropriate, offensive or otherwise objectionable, the Gift Card may be delayed, held or cancelled at the sole discretion of either Buyatab or Aman

Limitation of Liability

NEITHER AMAN, BUYATAB, OR THEIR RESPECTIVE AFFILIATES MAKE ANY WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO GIFT CARDS, AND DISCLAIMS ANY WARRANTY TO THE FULLEST EXTENT AVAILABLE. THIS INCLUDES, WITHOUT LIMITATION, NO EXPRESSED OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND AMAN’S SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD TO THE VERIFIED REMAINING BALANCE OF SUCH GIFT CARD. BUYATAB SHALL BEAR NO LIABILITY FOR THE REPLACEMENT OF ANY GIFT CARD FOR ANY REASON WHATSOEVER. CERTAIN STATE / PROVINCE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN THE EVENT THAT AMAN BECOMES INSOLVENT, MAKES A GENERAL ASSIGNMENT FOR THE BENEFIT OF CREDITORS, FILES A VOLUNTARY PETITION OF BANKRUPTCY, SUFFERS OR PERMITS THE APPOINTMENT OF A RECEIVER FOR ITS BUSINESS OR ASSETS, OR BECOMES SUBJECT TO ANY PROCEEDINGS UNDER ANY BANKRUPTCY OR INSOLVENCY LAW, WHETHER DOMESTIC OR FOREIGN, OR HAS WOUND UP OR LIQUIDATED, VOLUNTARILY OR OTHERWISE, ANY OUTSTANDING GIFT CARD BALANCES (AND REMAINING BALANCES ON SUCH CARDS) WILL BE REDEEMABLE ONLY AT THE DISCRETION OF AND TO THE EXTENT DEEMED APPROPRIATE BY AMAN’S TRUSTEES OR APPOINTED LIQUIDATORS. IRRESPECTIVE OF AMAN’S CIRCUMSTANCES OR THE CIRCUMSTANCES OF AMAN’S TRUSTEES OR OTHER APPOINTED REPRESENTATIVES, UNDER NO EVENT SHALL BUYATAB BE LIABLE TO YOU OR TO ANY OTHER PARTY FOR THE VALUE OF ANY GIFT CARDS, THE OUTSTANDING BALANCES ON ANY GIFT CARDS OR REMAINING BALANCES ON ANY GIFT CARDS.

Warranties

THIS SITE IS MADE ACCESSIBLE ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.

Indemnification

You agree to defend, indemnify and hold harmless Aman, Buyatab, their affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of your use of this site

Trademarks

You may not use the trademarks, logos, service marks or other proprietary designations of Aman, Buyatab or their partners or affiliates without obtaining prior written consent.

Disputes

The Gift Cards are subject to the laws of England and any dispute relating to the Gift Cards shall exclusively be adjudicated in the courts of England, without regard to principles of conflict of laws.